Privacy Policy

Your Personal Information

We take your privacy seriously and, when you provide us with any personal information, we endeavour to keep it safe. We've outlined below what data we store and how we store it.

Information We Collect

Doppler collects the least amount of information possible, and only uses this information to improve the app and services. When contacting support, you may provide additional information to help diagnose an error.

When Using Our Website and Apps

We hold and retain very minimal information when you visit our website; To help us understand how we can make the Doppler website better for you, we use GoSquared Analytics. This information is anonymous and does not provide us with identifiable information, but helps us ensure that our website and support pages are working correctly and to monitor demand over time.

When Purchasing a Doppler+ Subscription

When you purchase a subscription to Doppler+, you will provide us with basic information, which is used for issuing your subscription details, as well as for fraud detection.

We don't process or retain transactional information, and leave this to the experts. All purchases are processed using the Paddle.com platform, so your card statement will show "PADDLE.NET * DOPPLERMAC" as the purchase reference. Paddle is PCI DSS SAQ A and GDPR compliant, and have your data security at heart.

Once your transaction is complete, we securely retain the following information: Your name, the email address you used to register your account, your selected country and transaction ID. We retain this information to help you with any purchasing or account related questions or issues.

Email Newsletters

We use a trusted email sender, Campaign Monitor, to send our email newsletters, and you can find their privacy policy here. The email address and related data you provide by subscribing to our newsletter is stored securely, and is not sold or shared with any third parties.

Security

Doppler intentionally avoids collecting any sensitive information, other than where necessary and through an opt-in process. Where sensitive information is collected (e.g. API tokens), that information is securely stored on the device's keychain.

Questions

If you have any questions or concerns about your privacy or this policy that is not addressed above, please get in touch.